Terms and Conditions

Welcome to Recover My Assets.

These Terms and Conditions (“Terms”) govern your access to and use of recovermyassets.digital (the “Website”) and any services provided by [FULL LEGAL COMPANY NAME], a company incorporated under the laws of [JURISDICTION] (“Recover My Assets,” “Company,” “we,” “us,” or “our”).

By accessing the Website, submitting an inquiry, requesting an assessment, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, you should not use the Website or request our services.

1. OUR SERVICES

Recover My Assets provides digital-asset investigation, blockchain analysis, transaction tracing, research, documentation, and recovery-support services, subject to applicable law and the scope of the applicable client engagement.

Our services may include:

  • Blockchain transaction analysis;
  • Digital-asset transaction tracing;
  • Wallet and transaction research;
  • Investigation of suspected digital-asset fraud;
  • Evidence and documentation review;
  • Open-source and publicly available information research;
  • Preparation of investigative reports;
  • Assistance with communications and administrative recovery processes;
  • Coordination with authorized third parties, legal professionals, law-enforcement agencies, exchanges, custodians, or other relevant institutions where appropriate and legally permitted.

The specific services provided to a client will depend on the facts of the matter, the information available, the applicable engagement agreement, and legal and regulatory limitations.

2. NO GUARANTEE OF RECOVERY

NO RECOVERY OF DIGITAL ASSETS, CRYPTOCURRENCY, FIAT CURRENCY, PROPERTY, OR OTHER VALUE IS GUARANTEED.

Digital-asset recovery matters may involve circumstances beyond our control, including:

  • Anonymous or pseudonymous transactions;
  • Offshore entities and jurisdictions;
  • Fraudulent or unavailable counterparties;
  • Asset transfers through multiple wallets or platforms;
  • Asset conversion or dissipation;
  • Insufficient or incomplete evidence;
  • Legal restrictions;
  • Third-party cooperation;
  • Court, regulatory, law-enforcement, exchange, or institutional processes.

Any assessment, opinion, estimate, probability, projection, or statement regarding the potential recovery of assets is an assessment only and does not constitute a promise or guarantee of a particular outcome.

3. PRELIMINARY ASSESSMENTS

Any preliminary review, consultation, or initial assessment is based on the information available at the time of review.

A preliminary assessment:

  • Is not a guarantee of recovery;
  • May change as additional information becomes available;
  • Does not constitute a final investigative conclusion;
  • Does not constitute legal advice;
  • Does not establish a lawyer-client relationship unless separately agreed with a qualified lawyer.

4. CLIENT INFORMATION AND COOPERATION

Clients are responsible for providing accurate, complete, and truthful information.

You agree to provide information and documentation reasonably required to evaluate or perform the services, which may include:

  • Transaction hashes;
  • Wallet addresses;
  • Exchange information;
  • Screenshots;
  • Communications;
  • Payment records;
  • Relevant correspondence;
  • Identity and ownership information;
  • Other evidence relevant to the matter.

You must not knowingly provide false, misleading, fraudulent, or fabricated information.

We may suspend or terminate services if information provided appears to be false, incomplete in a material way, or connected to unlawful activity.

5. CLIENT AUTHORIZATION

By engaging our services, you represent and warrant that:

  1. You have the legal authority to provide the information and documents submitted to us;
  2. You have the authority to request assistance relating to the assets or matter described;
  3. The information you provide is accurate to the best of your knowledge;
  4. You will not use our services for unlawful purposes;
  5. You will cooperate reasonably with legitimate requests for information and documentation.

We may request additional information or identity verification before beginning or continuing services.

6. FEES AND PAYMENT

Fees will be disclosed to the client before the applicable services are provided or as set out in a separate written engagement agreement.

Depending on the engagement, fees may include:

  • Consultation fees;
  • Investigation fees;
  • Research and analytical fees;
  • Administrative fees;
  • Professional service fees;
  • Third-party expenses;
  • Government or institutional charges;
  • Legal or court-related costs;
  • Other expenses expressly disclosed to the client.

The applicable engagement agreement will identify the payment structure, including any fixed fee, hourly fee, retainer, milestone fee, or other lawful arrangement.

No payment should be interpreted as guaranteeing a successful recovery.

7. THIRD-PARTY COSTS

Certain matters may involve third-party costs, including fees charged by:

  • Legal professionals;
  • Courts;
  • Government agencies;
  • Blockchain analytics providers;
  • Exchanges;
  • Custodians;
  • Investigative service providers;
  • Other external professionals or institutions.

Where applicable, such costs will be disclosed to the client.

Recover My Assets does not represent that a third party will approve, release, freeze, return, or transfer any asset.

8. NO UNAUTHORIZED ACCESS

Recover My Assets does not authorize or assist clients in:

  • Hacking;
  • Unauthorized access to computer systems;
  • Circumventing security controls;
  • Credential theft;
  • Impersonation;
  • Unauthorized account access;
  • Malware deployment;
  • Social engineering;
  • Money laundering;
  • Sanctions evasion;
  • Any other unlawful activity.

Our services are intended to support lawful investigation, documentation, analysis, and recovery processes.

9. DIGITAL ASSET SECURITY

We will not request your private keys, seed phrases, passwords, authentication codes, or other credentials unless a specific lawful and documented process requires otherwise.

Clients should never disclose private keys or seed phrases to any person unless they fully understand the security implications and have independently verified the recipient.

Recover My Assets is not responsible for losses caused by a client voluntarily disclosing private keys, seed phrases, passwords, or other confidential security credentials.

10. NO LEGAL, TAX, OR INVESTMENT ADVICE

Unless expressly provided by an appropriately qualified and authorized professional acting within the scope of their professional authorization, information provided through our Website or services does not constitute:

  • Legal advice;
  • Tax advice;
  • Accounting advice;
  • Investment advice;
  • Financial advice;
  • Securities advice.

Clients should obtain independent professional advice where appropriate.

11. ANTI-FRAUD AND COMPLIANCE

Recover My Assets may conduct reasonable identity verification, fraud screening, sanctions screening, anti-money-laundering checks, and other compliance procedures where required by law or considered appropriate.

We may refuse, suspend, or terminate an engagement where we reasonably believe that:

  • The matter involves fraud or unlawful activity;
  • Information has been falsified;
  • The client has misrepresented ownership;
  • The matter may involve money laundering or sanctions violations;
  • Continuing the engagement could create legal, regulatory, or reputational risk.

12. CLIENT FUNDS AND ASSET CUSTODY

Unless expressly stated in a separate written agreement and permitted by applicable law, Recover My Assets does not take custody of, control over, or ownership of client digital assets or funds.

We do not operate as a cryptocurrency exchange, bank, broker, custodian, or investment manager unless separately authorized and legally permitted to do so.

Clients should independently verify the identity and authorization of any third party involved in the custody or transfer of assets.

13. CONFIDENTIALITY

We will use reasonable measures to protect confidential information provided to us.

However, information may be disclosed where reasonably necessary:

  • To perform the services;
  • To comply with applicable law;
  • To respond to lawful requests;
  • To protect our legal rights;
  • To prevent fraud or unlawful activity;
  • To professional advisers or service providers subject to appropriate confidentiality obligations.

Further details are provided in our Privacy Policy.

14. PRIVACY

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using our Website or engaging our services, you acknowledge that information may be processed for legitimate business, investigative, security, compliance, and service-delivery purposes, subject to applicable privacy laws.

15. THIRD-PARTY SERVICES AND INFORMATION

Our work may involve third-party services, databases, blockchain analytics tools, public records, exchanges, custodians, law-enforcement authorities, legal professionals, and other institutions.

We do not control third-party systems and do not guarantee:

  • Their accuracy;
  • Their availability;
  • Their response times;
  • Their cooperation;
  • Their decisions;
  • Their policies.

Third-party services may be governed by separate terms and privacy policies.

16. INTELLECTUAL PROPERTY

All content on the Website, including:

  • Logos;
  • Text;
  • Graphics;
  • Design;
  • Software;
  • Reports;
  • Branding;
  • Images;
  • Materials;

is owned by or licensed to Recover My Assets unless otherwise stated.

You may not reproduce, copy, distribute, modify, sell, publish, or commercially exploit our materials without prior written authorization.

17. WEBSITE DISCLAIMER

The Website is provided for general informational purposes.

Although we seek to maintain accurate and current information, we do not guarantee that the Website will always be:

  • Complete;
  • Accurate;
  • Current;
  • Available;
  • Uninterrupted;
  • Free from errors or security vulnerabilities.

We reserve the right to modify, suspend, or discontinue any part of the Website without notice.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Recover My Assets and its directors, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

  • Use of the Website;
  • Inability to access the Website;
  • Use of third-party services;
  • Loss of digital assets;
  • Actions of third parties;
  • Blockchain transactions;
  • Exchange decisions;
  • Client-provided information;
  • Unauthorized disclosure of client credentials by the client;
  • The failure to recover assets.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

19. INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify and hold harmless Recover My Assets and its directors, officers, employees, contractors, and agents from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your breach of these Terms;
  • False or misleading information you provide;
  • Your unlawful conduct;
  • Your violation of third-party rights;
  • Your misuse of the Website or services.

20. TERMINATION

We may suspend or terminate access to our Website or services where:

  • These Terms are breached;
  • Information is materially false or misleading;
  • The matter raises legal or compliance concerns;
  • Continuing the engagement is not commercially or operationally viable;
  • We are required to do so by law.

Termination does not affect rights or obligations that accrued before termination.

21. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of [PROVINCE/STATE AND COUNTRY], without regard to conflict-of-law principles.

Subject to any mandatory legal requirements, disputes arising from these Terms shall be submitted to the courts located in [JURISDICTION].

22. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The updated version will be published on the Website with a revised “Last Updated” date.

Your continued use of the Website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

24. ENTIRE AGREEMENT

These Terms, together with any applicable engagement agreement, privacy policy, fee agreement, and other written agreements between you and Recover My Assets, constitute the agreement between the parties concerning the relevant subject matter.

If there is a conflict between these Website Terms and a signed client engagement agreement, the signed engagement agreement will control to the extent of the conflict.